Hotel Technology Resource
April, 5 2023
 
 
 
Navigating the Future of Hotel Technology: Artificial Intelligence and Other Key Trends for 2023
 
Navigating the Future of Hotel Technology: Artificial Intelligence and Other Key Trends for 2023
 
Every year, you can count on new technological innovations featuring in numerous trend lists, with AI usually hovering at the top of the pile. But in 2023, their importance has grown exponentially and AI is front page news. Read More
 
ChatGPT
ChatGPT Banned in Italy over Privacy Concerns - BBC
 
Italy has become the first Western country to block advanced chatbot ChatGPT. Read more
 
Artificial Intelligence
Artificial Intelligence Is Changing Travel Blogs Completely - View from the Wing
 
Some websites don’t care about quality, and whatever AI produces will be fine. But the trick isn’t to compare content to what AI can do today. Large language models are developing quickly, and will revolutionize much of life in the coming years (though there will be pushback). For instance while two pilots still make sense in the cockpit, we’ll get to the point where an AI co-pilot outperforms a human. Read more
 
Cendyn CRM Suite
CRM Analytics: Applying Business Intelligence to Understand Your Guests' Needs
 
Hospitality is a data rich industry. From bookings, F&B reservations and on-property ancillary spend to social media interactions and email campaigns, hotels can collect millions of data points per year that need to be cleaned, consolidated, and organized to produce the valuable insights that lead to optimized guest engagement and higher revenue. Read more
 
Artificial Intelligence
AI Could Replace Equivalent of 300 Million Jobs - Report - BBC
 
Artificial intelligence (AI) could replace the equivalent of 300 million full-time jobs, a report by investment bank Goldman Sachs says. Read more
 
Artificial Intelligence
Generative AI Finds New Business Applications Beyond ChatGPT
 
The technology gains investor attention to find new applications such as data augmentation, product development, and risk management across sectors, finds GlobalData. Read more
 
Social Media News
Twitter is Dying - Tech Crunch
 
Since Musk took over he has set about dismantling everything that made Twitter valuable - making it his mission to drive out expertise, scare away celebrities, bully reporters and - on the flip side - reward the bad actors, spammers and sycophants who thrive in the opposite environment: An information vacuum. Read more
 
Price Fixing
Caesars, MGM and Other Las Vegas Hotels Deny Room-rate Price-fixing Conspiracy - Reuters
 
A group of companies operating prominent hotels on the Las Vegas strip on Monday asked a U.S. court to dismiss a lawsuit filed by tourists accusing them of conspiring to keep room rental rates artificially high through a revenue management platform. Read more
 
Restaurant Technology Trends
Digitalization in the F&B Industry - 7 Restaurant Technology Trends to Watch in 2023
It is predicted that growth in the restaurant industry will be entirely driven by off-premise consumption, using technology is not just about improving operations and service delivery, but also reimagining restaurants.
 
Many restaurants have turned to tech in the last couple of years, even if reluctantly, to adapt to a new reality. One which includes more contactless technology, and is realigned with new customer expectations and wants. Read more
 
Cloud Based Hotel PMS
Maestro PMS Adds Tripleseat to Its Roster of 800+ Partner Integrations, Gives Clients New Option to Seamlessly Manage Group Bookings & Events
Maestro PMS Adds Tripleseat to Its Roster of 800+ Partner Integrations, Gives Clients New Option to Seamlessly Manage Group Bookings & Events
 
Hotels, resorts, and conference centers can now push/pull room availability, rates, and pick-up revenue from the popular Tripleseat sales-and-catering platform into the leading Maestro property-management system, ensuring clean data in real time and better guest room control Read more
 

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In Brief...
 

Payment Solutions
E-Payments: Understanding the Last Mile of the Automation Process - By Gareth Fraser

ChatGPT
Expedia Adds ChatGPT for Travel Planning in IOS App - PhocusWire

Cendyn CRM Suite
Miraggio Thermal Resort Selects Cendyn's New Integrated Sales and Marketing Platform

HITEC Toronto
HITEC Toronto 2023: An Event for Technology and Culture Lover - By Alan Young

Hotel Management Software
Cloudbeds Announces Integrations with Leading Point of Sales (POS) Solutions to Expand Cloudbeds Marketplace

Hotel Website Design
Vizergy Announces New Website for Long-Time Client - Trapp Family Lodge

Hotel Website Design
Google Redesigns Hotel Browsing on Mobile - PhocusWire

TikTok Marketing
National Survey Reveals 60% of U.S. TikTok Users Have Become Interested in Visiting a New Travel Destination After Seeing It on TikTok

Hotel Market Intelligence
Introducing GuestRadar: A Free Predictive Hotel Market Intelligence Tool

Data Privacy
A New Narrative for Digital Data- By Peter Evans-Greenwood, Prof. Deen Sanders OAM and Rob Hanson

Hotel SEO
It's Not Too Late to Tap into These Trends and SEO Tips for Hotels for 2023 - By Jeremy Razook

Cybersecurity
Cybersecurity Job Postings in Travel and Tourism Industry Up by 54% YoY in 2022

 
 
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