It’s an exciting time in the world of analytics, and the topic on everyone’s minds is the evolution of one of Google’s flagship products, Universal Analytics. The platform is evolving to fit the new data landscape, with the new version, Google Analytics 4, built around the customer journey and events rather than cookies and invasive tracking methods.
Stand out to travelers on Expedia Group sites with refundable rates
Not only is it in your hotel’s best interest to take control of your data, but new technology is making it easier than ever to get started. Take a look at the benefits you’ll be able to enjoy and the steps you should be taking.
The seemingly sudden impact of ChatGPT took many by surprise. But it was many years in the making, and a direct result of the failures of voice search and chatbots that ushered in this next era of conversational AI.
The Singapore-based hotel has chosen eInsight™ CRM to consolidate and enrich their guest data, including enhanced segmentation and reporting capabilities.
Following the appointment of Jack Blaha as CEO, Cendyn announces the appointment of a Chief Financial Officer, Chief Legal Officer, Chief Operations Officer, Chief Product Officer and the promotion of long-standing Chief Marketing Officer to President & Chief Marketing Officer
See how your hotel sales and marketing teams can work together to anticipate and adapt to booking patterns and guest behavior while making visibility and accountability top priorities at every step of the sales process.
The Greece-based luxury resort, has selected Cendyn’s powerful Insight™ CRM and the new eInsight™ Sales solution to generate demand, build pipeline, enhance guest satisfaction and drive loyalty
Hospitality is a data rich industry. From bookings, F&B reservations and on-property ancillary spend to social media interactions and email campaigns, hotels can collect millions of data points per year that need to be cleaned, consolidated, and organized to produce the valuable insights that lead to optimized guest engagement and higher revenue.
The new game-changing visual reporting for eInsight CRM is powered by Microsoft Power BI