In the 2030s, the best hotels will offer highly personalized guest experiences, sustainable travel options, and attractive employee opportunities.
Things are looking up. Having survived some of the most challenging years in the history of hospitality, hoteliers around the world are seeing a robust global travel recovery this year.
In this article, we will explore how technology plays a crucial role in the hospitality industry. We will discuss how technology can be used to improve guest experiences, increase operational efficiency, and reduce costs. We will also look at some of the latest hospitality trends in 2023 and how hotels can use them to stay ahead of the competition.
If addressing guest feedback keeps you up at night, why not get inspiration from some of the best? Here are five examples of hotel managers responding to reviews like stars.
This month, the Securities and Exchange Commission (SEC) announced new rules requiring companies who experience a cybersecurity attack to publicly disclose the impact of the attack within four days. Hotel companies whose securities are registered with the SEC should take note of these regulations and develop a robust incident response plan. Bob Braun outlines the new regulations.
In the fast-paced world of the casino hotel industry, one crucial aspect has remained stagnant for too long – the reservation process. Manual and disjointed systems have led to inefficiencies and customer dissatisfaction.
With this update, hospitality entities in Greece using Hotelogix can issue digital bills and tax documents to comply with the government-prescribed rules and regulations.
Google says people should use its search engine to check whether information provided by its chatbot, Bard, is actually accurate.
Full API integration will grant Cloudbeds customers access and visibility to a worldwide market of vacation rental-focused travelers
Twitter owner Elon Musk and Chief Executive Officer Linda Yaccarino have replaced the social media company’s iconic blue bird logo with an 'X' on a black background as part of a wider rebranding strategy. The move has generated diverse opinions among the Twitter influencers, as evidenced by a sharp increase in discussions during the last week of July 2023.
The number of people visiting ChatGPT’s website was down 10 percent worldwide in June
Google’s new chatbot could simplify travel planning for people around the world. During the Google I/O 2023 conference, the tech giant announced it would soon add extensions to Bard. One of two Google chatbots in development, the new Bard advancements could surpass the capabilities of both ChatGPT and Microsoft’s Bing Chat
Rollout of the joint technology is underway at three iconic East Coast properties
Executives with Google, Meta and Amazon agreed how travelers book online is shifting, particularly as Gen Z grows more prevalent, and they shared insights during the 2023 Revenue Optimization Conference on how to make the most of that change.
Former CEO and Founder Joe Hyman to focus on product, brand strategy and development to support the record-breaking growth of the company.
With this Guest Services App, Hotelogix customers can now allow guests to finish pre-check-in formalities by uploading their details via mobile phones. Similarly, they can use their mobile phones to self-check-out. The application reduces front desk friction and guest wait time near the lobby, significantly improving their overall experience.
Guest feedback holds the key to unlocking invaluable insights that can drive operational improvements and enhance guest satisfaction. So, let’s dive in and explore how hoteliers can stay on top of guest feedback and reap the rewards of a happy, loyal customer base.
Meta’s new social platform, Threads, is off to an impressive start, but can it continue its initial success against Twitter? Wharton’s Pinar Yildirim weighs in.
Hotelogix said that Prime Asia Hotel in the Philippines has adopted its cloud-based enterprise-grade all-in-one solution. The management at the hotel aims to grow by adding new properties on the robust tech platform provided by Hotelogix.
Artificial intelligence produces plausible verdicts on hotels, restaurants and tech in an instant
It can be difficult to get a firm overview of what GPT (Generative Pre-trained Transformer) models might mean for the future of the travel industry – or, indeed, humanity. While many commentators have an opinion, there are comparatively few experts in the field able to offer definitive insight. I do not pretend to be one of them, but by being a fierce and 'greedy' observer of what is happening in the tech field and in the travel industry, I can see all the potential but also the current limits of the tool.
Arrivalist pioneered the use of location data in the travel industry, using its patented technology to create bold insights into the way travelers interact with destinations.
Throughout this exclusive interview with the host of No Vacancy Live, the number one podcast in the hospitality industry, Glen Haussman at The Hospitality Show exhibit, Reidy sheds some light on how hoteliers are leveraging advancing technology to reduce labor-related issues while simultaneously lowering other operational expenses.
With the rise of AI, Destination Analysts explores how travelers feel about AI-generated travel ads.
Expedia’s new loyalty program, 'One Key Cash' has sparked interest among hoteliers worldwide, and for good reason.