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| ChatGPT |
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| The number of people visiting ChatGPT’s website was down 10 percent worldwide in June Read more |
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| Google Bard |
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| Google’s new chatbot could simplify travel planning for people around the world. During the Google I/O 2023 conference, the tech giant announced it would soon add extensions to Bard. One of two Google chatbots in development, the new Bard advancements could surpass the capabilities of both ChatGPT and Microsoft’s Bing Chat Read more |
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| PMS For Independents |
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| Rollout of the joint technology is underway at three iconic East Coast properties Read more |
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| Hotel Booking Behaviour |
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| Executives with Google, Meta and Amazon agreed how travelers book online is shifting, particularly as Gen Z grows more prevalent, and they shared insights during the 2023 Revenue Optimization Conference on how to make the most of that change. Read more |
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| Cloud-based Hotel PMS |
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| With this Guest Services App, Hotelogix customers can now allow guests to finish pre-check-in formalities by uploading their details via mobile phones. Similarly, they can use their mobile phones to self-check-out. The application reduces front desk friction and guest wait time near the lobby, significantly improving their overall experience. Read more |
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| CRM Platform |
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| Guest feedback holds the key to unlocking invaluable insights that can drive operational improvements and enhance guest satisfaction. So, let’s dive in and explore how hoteliers can stay on top of guest feedback and reap the rewards of a happy, loyal customer base. Read more |
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| Online Reviews |
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| Artificial intelligence produces plausible verdicts on hotels, restaurants and tech in an instant Read more |
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| Generative AI |
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| It can be difficult to get a firm overview of what GPT (Generative Pre-trained Transformer) models might mean for the future of the travel industry – or, indeed, humanity. While many commentators have an opinion, there are comparatively few experts in the field able to offer definitive insight. I do not pretend to be one of them, but by being a fierce and 'greedy' observer of what is happening in the tech field and in the travel industry, I can see all the potential but also the current limits of the tool. Read more |
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