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| Big Data In Hospitality |
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| Big data is having a transformative effect on hospitality across the Middle East and beyond. However, leading hoteliers speaking on the opening day of Arabian Travel Market (ATM) 2023, which will run at Dubai World Trade Centre (DWTC) until Thursday 4 May, emphasised that human intervention remains essential if owners and operators wish to derive genuine value from the information being gathered. Read more |
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| Predictive Analytics |
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| Could short-term rental data play a vital role in being able to predict market demand before your competition? Find out in this article. Read more |
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| PMS For Independents |
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| Joint solution brings transparency and better communication to housekeeping processes Read more |
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| Property Engagement Platform |
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| New platform reaches key milestone with upgrade of 1,000th hotel Read more |
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| Management Appointment Cendyn |
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| Following the appointment of Jack Blaha as CEO, Cendyn announces the appointment of a Chief Financial Officer, Chief Legal Officer, Chief Operations Officer, Chief Product Officer and the promotion of long-standing Chief Marketing Officer to President & Chief Marketing Officer Read more |
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| Labor Shortage |
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| In case you haven’t noticed – the hospitality industry is short on labor. Perhaps this statement comes as no surprise; after all, hospitality is notorious for exceedingly high turn-over amongst talent. The average turnover rate in the hotel industry is around 73.8%, and in 2020 69% of hoteliers reported difficulties in finding qualified candidates for their open positions. Unfortunately, this trend was notably worsened by the pandemic, as industries like hospitality were heavily impacted by the mass departure of workers. In fact, the AHLA revealed that over 4.3 million hotel jobs were lost in the United States alone. Read more |
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| Group Booking Technology |
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| Choice Hotels properties worldwide will offer online instant booking for group guest rooms through GroupSync MarketplaceTM Read more |
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| Oracle Hospitality Cloud |
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| By providing a simplified, multi-channel platform to allow customers to engage with support faster, more effectively and via a channel that works for them, the oracle support team want to empower customers with the resources they require to solve their pain points as and when they arise. Read more |
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| Hotel Technology |
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| In the hotel world it is the operational technology stack that has us all bootstrapped. That is what this piece is all about. How we find ourselves in this predicament and how we might be able to literally run away from it. Read more |
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