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| Radisson Hotel Group has launched the next phase of its digital transformation with the introduction of a customer-first and digital strategy based on immersive and localized experiences. Read more |
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| Soft Skills |
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| 75% of employers said they are struggling to find candidates with the right combination of technical and soft skills in this climate of global talent shortage and economic downturn. One tactic employers have been relying on to overcome this challenge is finding candidates with the right personality fit - i.e., the right soft skills - and teaching them the hard skills they need to carry out the job effectively Read more |
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| Distribution Solutions |
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| This new partnership brings DerbySoft Connectivity Technology straight into the Property Management Systems of 29 properties globally. Read more |
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| Cloud Hospitality Platform |
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| Suppose I were to ask you to define a great guest experience today. In that case, your answer would – in all likelihood – differ substantially from the description of a great guest experience just a decade ago. The hospitality industry is no stranger to the tides of change; after all, ours is a market that exists to appeal to customer preferences. Read more |
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| Cybersecurity |
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| cybersecurity concerns within the industry have escalated with a 4% year-on-year (YoY) rise in 2022 Read more |
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| Salesforce Optimization |
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| The pandemic devastated the hotel industry. People were traveling less, so, as a result, business for hotels was down drastically. Now that the world is getting back to normal, hotels have begun to ramp up operations again. In the wake of that retraction of the industry, providing first-rate customer service has become more important than ever. Leveraging Salesforce for a more customer-driven experience pays dividends. Here is how. Read more |
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| Hologram Technology |
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| Taking a closer look at how interactive holograms solve staff shortages, long wait times, language barriers, and inefficiencies - empowering hotels to unlock next level memorable experiences and ROI Read more |
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| Enterprise Business Intelligence Application |
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| Standardized BI reporting restricts creativity while a customized approach to reports, dashboards, charts and graphs presents data to hotel operators in ways that make sense to each property or brand Read more |
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