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Independent Lodging Congress

A Deep Dive Into ILC's Fresh Take on Events for Independent Hotels with Founder and Chairman Andrew Benioff - By Alan Young

If I were asked to compile a list of the most prominent figures currently influencing the trajectory of the independent lodging industry, Andrew Benioff, the Founder and Chairman of the Independent Lodging Congress would undoubtedly be included. As a tenured hospitality professional, I’ve been given the opportunity to connect with countless thought leaders in the space – many of whom exhibit a seemingly unquenchable appetite for innovation and growth – and Benioff is no exception.


HITEC Toronto

Beyond the Conference: 9 Awesome Experiences to Make Your HITEC 2023 Trip Unforgettable - By Alan Young

In the whirlwind pace of any HITEC conference, where back-to-back sessions, workshops, and networking events monopolize the daylight hours and often extend into the evening, carving out free time can feel like a Herculean task. Each day is a marathon of learning, dialogue, and professional engagement that leaves little room for exploration outside the conference parameters.




Generative AI

ChatGPT and Generative AI - How Hotels Benefit Today - By Alan Young

I don’t use chatbots. 60% of millennials say they have used chatbots. 70% of them say they had a positive experience, (via Forbes) but for me, I have just not engaged with them, until now. With the meteoric rise of ChatGPT over the past few months and with major travel companies like Expedia embracing them, I have become somewhat of a convert.