Hospitality Training
Students from Hereward College Check-in to Paid Hospitality Careers With Premier Inn
Mini Premier Inn hotel provides hospitality training for students with a range of disabilities
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Topic - Hospitality Training
Hospitality Training
Sales 'Steps' and 'Funnels' Are SO 1990's - Here's What It Takes For Hotel Sales Success In 2019 - By Doug Kennedy
While the hotel sales environment has completely transformed, hotel sales training models seem to be stuck in the 1990’s. When I meet hotel leaders at industry conferences it seems most recognize the profound changes such as the emergence of third-party planners and the migration to online RFP tools (CVENT, CVB Platforms and social sites such as The Knot.) Yet most leaders seem to be unclear on what it takes to outsell the competition these days.
Hospitality Training
'Heart Failure' - The Leading Cause Of Bad Reviews - By Doug Kennedy
When you read a cross-section of negative comments from online reviews and guest surveys, it’s easy to recognize a common theme across all lodging operations: 'Heart failure.' More specifically, I am referring to the failure to understand the true heart of hospitality, which is 'caring about as well as caring for others.'
Marc Simon, President and CEO of Rubio's Wins the CHART Give 2013 Commitment to People Award
Marc will be honored at the Commitment to People Awards Gala on Monday evening, July 22, 2013, during CHART’s 86th semi-annual Hospitality Training Conference to be held at the InterContinental Hotel in Miami, Florida.
Kennedy Training Network Announces Hotel Reservations, Sales and Hospitality Training Programs For 2012
Kennedy Training Network, based in Hollywood, FL, is reaching out to hotels, resorts, management companies, and brands across all market segments and geographic locations looking to raise the bar on their reservations, sales and hospitality training programs as they plan and budget for 2012.
13 Best Practices for Hospitality Training Managers & Directors - By John Hogan
The forecasts of recovery for the hospitality industry range from 'next quarter to next year' depending on where one is located in the world. For those of us who have been in the industry for more than 15 years, we have come to realize that the cycle will reverse itself and we need to be ready to greet guests, serve them efficiently and exceed their exceptions.
Mike Amos, FMP, Elected President of Council of Hotel and Restaurant Trainers (CHART)
Oversees non-profit association responsible for developing hospitality training professionals
81st CHART Hospitality Training Conference Promises Inspirational Relevant Sessions to Improve Employee Productivity
Restaurant trainers, hotel trainers and human resource professionals gather to learn and network together and employ practical techniques from expert speakers
HRA-WI Inks Memorandum of Understanding with AHLEI
The American Hotel & Lodging Educational Institute (AHLEI) has signed a memorandum of understanding with The Hotels & Restaurants Association of Western India (HRA-WI) to provide association members with AHLEI hospitality management courses and professional certification at special pricing.
AHLEI Honors 2010 Leaders in Hospitality Training and Education
The American Hotel & Lodging Educational Institute (AHLEI) has announced this year’s winners of its awards for champions of hospitality training and education. The following people were honored at the AH&LA Summer Summit during the AH&LA Stars of the Industry Awards Luncheon on Wednesday, June 16.