In the dynamic landscape of artificial intelligence (AI) large language models (LLMs), OpenAI’s ChatGPT has emerged as the frontrunner with an impressive 89.9% share of voice on platforms like Twitter and Reddit among the top seven LLMs during 2023 (1 January to 22 August).
The number of people visiting ChatGPT’s website was down 10 percent worldwide in June
Twenty-seven years into travel on the internet I am constantly amazed by the lack of progress in travel personalization. Enter ChatGPT.
Can chatbot plugins bring a new, conversational layer to the decade-old search and booking interface in travel?
The seemingly sudden impact of ChatGPT took many by surprise. But it was many years in the making, and a direct result of the failures of voice search and chatbots that ushered in this next era of conversational AI.
I don’t use chatbots. 60% of millennials say they have used chatbots. 70% of them say they had a positive experience, (via Forbes) but for me, I have just not engaged with them, until now. With the meteoric rise of ChatGPT over the past few months and with major travel companies like Expedia embracing them, I have become somewhat of a convert.
The development of advanced language models such as ChatGPT (Generative Pre-trained Transform) has triggered discussions among companies regarding the potential risks associated with generative AI technology. While some believe that AI-powered products may improve efficiency and productivity, others worry about the impact on cybersecurity, search engine ranking, and profitability, says GlobalData.
In the world of hospitality sales, ChatGPT and other artificial intelligence (AI) technologies have gained attention lately for their potential to streamline processes. It’s a topic I brought to the HSMAI Sales Advisory Board to see how sales leaders are utilizing it in their business practices.
With customer service an obvious target for generative AI chatbots, the travel business is expected to be an early adopter.
Twitter CEO Elon Musk has recently unveiled plans to introduce an AI-powered chatbot “TruthGPT”. The announcement has generated significant buzz among Twitter influencers, as evidenced by a sharp increase in discussions during the third week of April 2023